With Bank of Ireland announcing the removal of cash counters, Tralee Credit Union in Castleisland took a different approach in the last six months.
Here it appointed a dedicated team to meet the growing needs of its members in the locality and increased its opening hours of service by 22 hours a week.
CU – Five Days-A-Week
Since December, the Castleisland office on Main Street is open five days a week from Tuesday to Saturday from 9.30am to 4.30pm and up to 3.30pm on Saturdays.
“We’re open five days a week in Castleisland and this is testimony of the growing needs of our members and our commitment as a business in the town,” said Helen Geary, Castleisland branch manager.
Dedicated and Experienced Team
“Not only are we open five days a week, but we have a dedicated and experienced team here in Castleisland and we’re providing personal service to our members,” said Ms. Geary.
“Patrick Burke from Castleisland manages the Castleisland branch bringing his wealth of knowledge and experience in financial services, lending and motor finance to their Castleisland branch.
Full Tme in Castleisland
“Hannah Maunsell also works full time in Castleisland and has many year’s financial experience in member services, operations and lending as does Cordal native, Philip O’Connor who returned to work with the credit union in the last few months.
“Having a highly experienced dedicated team looking after the needs of our members demonstrates the level of personal service we aspire to provide and this is an integral part in developing the credit union ethos within the local community and surrounding areas.
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